Privacy Policy

Anyway Fruit ("we," "us," or "our") respects your privacy. This policy explains what personal information we collect, how we use it, and the choices you have. It applies to our website and the services we offer at our shops, food trucks, and events.

1. Information we collect

We only collect what we need to serve you. Depending on how you interact with us, that may include:

• Contact details — your name, email address, and phone number.
• Optional details you choose to share — your birthday and your preferred location.
• Membership & preferences — items you save as favourites, your order history, and your communication preferences.
• Partnership affiliation — if you verify membership in a partner organization, we record the organization name and that your association was verified.
• Order & transaction details — what you order and related details needed to fulfill it.
• Website usage — basic technical information your browser provides, used to keep the site working and improve it.

2. How we use your information

• To create and manage your account and save your preferences and favourites.
• To process and prepare your orders.
• To operate any membership or partner perks you're eligible for.
• To send you the messages you've asked for, such as truck locations, news, and offers.
• To respond to your questions and provide customer service.
• To understand what's working and improve our products, locations, and service.

3. Text messages & email

If you opt in, we may send you text messages (for example, daily truck locations and offers) and emails (news and updates). We only send these to people who have asked to receive them.

• Opt-in. You choose to receive texts and/or emails — they're never required to use our products.
• Unsubscribe anytime. Reply STOP to any text to stop texts, use the unsubscribe link in any email, or contact us and we'll remove you.
• Message frequency varies, and standard message and data rates may apply to texts.

4. How we share information

We do not sell your personal information. We share it only in these limited situations:

• Service providers who help us operate — for example, payment processors, and email or text-messaging services — and only as needed to provide their service to us.
• Legal reasons — if required by law, or to protect the rights, safety, or property of Anyway Fruit, our customers, or others.
• Business transfers — if our business is sold or reorganized, information may be transferred as part of that transaction.

5. How we store and protect it

We keep your information only as long as needed for the purposes described here or as required by law, and we take reasonable steps to protect it from loss, misuse, and unauthorized access. No method of storage or transmission is 100% secure, but we work to safeguard your information.

6. Your choices and rights

You can ask us to:

• Access the personal information we hold about you.
• Correct information that's inaccurate or out of date.
• Delete your account and personal information, where we're not required to keep it.
• Stop sending you marketing texts or emails.

To make any of these requests, email us at anywayfruit@gmail.com. As an Ontario business, we handle personal information in line with applicable Canadian privacy law (PIPEDA).

7. Cookies & local storage

Our website uses your browser's local storage to remember things like your preferences and to keep the site working smoothly. You can clear this at any time through your browser settings.

8. Children's privacy

Our services are intended for general audiences and are not directed at children under 13. We don't knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we'll delete it.

9. Changes to this policy

We may update this policy from time to time. When we do, we'll change the "Last updated" date above. Significant changes may be highlighted on our website.

10. Contact us